Meet Mubanga, Mubanga has theoretical knowledge about sales and is excited to do her job, but she doesn’t know how to handle difficult clients. Also Meet Choolwe. Choolwe has theoretical knowledge about sales and he knows how to apply it, clients always feel comfortable around him unlike Mubanga. But Choolwe is perpetually late and sometimes takes naps in the break room. Should we be managing their performance in the same way?
I’m assuming you have Facebook account and you have probably noticed the memories notifications, where Facebook feels the […]
Imagine walking into your bank, favorite restaurant or phone service provider and the person serving you is covered in tattoos, has bright pink hair and metal sticking out of their lip, nose and eyebrow. Would you trust this person to service you?
Imagine your house keeper, children’s nanny, security guard or gardener (basically someone who personally works for you) came and talked to you about the 6 hour work day, and mentioned how it would increase productivity, reduce presenteeism, reduce their sick days and increase their job satisfaction. Would you give it to them?
Career paths are no longer as straight forward as they used to be. Individuals, swing from industry to industry, across different career trajectories. But whose more likely to take this swing; men or women?
When have I been inspired, excited, or amazed by my work? What are the details of that story? How did I feel physically and mentally? What was the impact on me?
I was reading a book on organizational behavior and came across Type A and B personality types. I couldn’t help but laugh at how ‘Type A’ I was. I thought you might find it insightful or just have a laugh figuring out what your type is.