Meet Mubanga, Mubanga has theoretical knowledge about sales and is excited to do her job, but she doesn’t know how to handle difficult clients. Also Meet Choolwe. Choolwe has theoretical knowledge about sales and he knows how to apply it, clients always feel comfortable around him unlike Mubanga. But Choolwe is perpetually late and sometimes takes naps in the break room. Should we be managing their performance in the same way?
Does the phrase ‘people skills’ in a job ad drive fear down spine, odds are you’re not the most extroverted of people. Find out how other introverts are navigating their extroverted worlds in this article.
I’m assuming you have Facebook account and you have probably noticed the memories notifications, where Facebook feels the […]